Shipping policy

SHIPPING POLICY

PELVANI WATCHES is committed to providing a reliable shipping experience.

ORDER PROCESSING

Orders are processed after payment has been successfully confirmed.

Processing times may vary during periods of high demand, promotional events, weekends, public holidays, or circumstances outside our reasonable control.

Once an order has been shipped, customers will receive tracking information when available.

DELIVERY ESTIMATES

Estimated delivery times may vary depending on:

- Destination country or region;
- Shipping method;
- Carrier availability;
- Customs procedures;
- Local postal services;
- Seasonal demand.

Delivery estimates are not guaranteed unless explicitly stated otherwise during checkout.

TRACKING

When tracking is available, tracking details will be sent to the email address associated with the order.

Tracking information may require some time to update after the carrier receives the shipment.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information.

If you notice an error in your shipping details, contact us immediately at:

support@pelvaniwatches.com

We cannot guarantee that shipping information can be changed after an order has entered processing or been dispatched.

DELAYED ORDERS

Carrier delays, customs inspections, adverse weather, local disruptions, and other circumstances may occasionally affect delivery times.

If you believe your order is significantly delayed, contact us and our team will assist you.

LOST PACKAGES

If tracking indicates an unusual delay or potential loss, contact us at support@pelvaniwatches.com.

We will review the shipment information and, where appropriate, work with the shipping provider to investigate the situation.

CUSTOMS, DUTIES, AND TAXES

Depending on the destination, an order may be subject to import duties, customs charges, or local taxes.

Where these charges are not collected during checkout, they may be the responsibility of the recipient, subject to applicable local laws.

DAMAGED PACKAGES

If your order arrives damaged, retain the packaging and contact us promptly with photographs of the package and product.

Email:

support@pelvaniwatches.com