Privacy policy

PELVANI WATCHES respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

INFORMATION WE COLLECT

We may collect information such as:

- Name;
- Billing and shipping address;
- Email address;
- Telephone number;
- Order and transaction information;
- Payment-related information;
- Device and browser information;
- IP address;
- Website activity and interaction data;
- Communications with our customer support team.

Payment information may be processed directly by third-party payment providers and may not be stored directly by PELVANI WATCHES.

HOW WE USE YOUR INFORMATION

We may use your information to:

- Process and deliver orders;
- Process payments and refunds;
- Provide customer support;
- Communicate order and shipping updates;
- Prevent fraud and unauthorized transactions;
- Improve our website, products, and services;
- Analyze website performance;
- Comply with legal and regulatory obligations;
- Send marketing communications where permitted.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to operate properly, remember user preferences, analyze traffic, improve performance, and support advertising and marketing activities.

You may control cookies through your browser settings, although disabling certain cookies may affect website functionality.

SHARING OF PERSONAL INFORMATION

We may share personal information with trusted service providers when necessary to operate our business, including:

- Shopify;
- Payment processors;
- Shipping and logistics providers;
- Customer service providers;
- Analytics providers;
- Advertising and marketing platforms;
- Fraud prevention services.

We do not sell personal information in the traditional sense of exchanging personal data directly for money.

DATA RETENTION

We retain personal information for as long as reasonably necessary to provide our services, meet legal obligations, resolve disputes, and enforce agreements.

YOUR RIGHTS

Depending on your location, you may have rights relating to your personal information, including the right to request access, correction, deletion, restriction, or portability of your data.

To submit a privacy request, contact:

support@pelvaniwatches.com

SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission or electronic storage is completely secure.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites operated by third parties.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy when necessary to reflect changes in our practices, services, or legal obligations.

CONTACT

For privacy-related questions, contact:

support@pelvaniwatches.com